NOISSEY Thermal Mater Dolorosa Sacred Heart Zip-Up Hoodie - Dynamic Orange

U.S ORDERS

FREE STANDARD SHIPPING WHEN YOU SPEND $89+.

Puerto Rico is currently not supported.

All orders are processed and shipped with 2-3 business days. Orders placed on the weekend and holidays are processed the following business day. For Express delivery, orders must be placed before 12 PM PST or they will be shipped the following business day. Signature upon delivery is required for orders over $500.

*Holiday shipping deadlines. You can expect in delay in processing time of up to 3-7 business days.

*Express shipping is not available for P.O box addresses.

INTERNATIONAL ORDERS

All orders are processed and shipped with 2-3 business days. Orders placed on the weekend and holidays are processed the following business day. For Express delivery, orders must be placed before 12 PM PST or they will be shipped the following business day.

Important Notice Regarding Cross-Border Shipments

By placing an order with NOISSEY, you acknowledge and agree that your purchase involves international cross-border shipping. Once your order has been dispatched, the logistics process is fully compliant and irrevocable. Please note that initiating a bank chargeback or canceling your order after shipment does not halt the physical transit of your package and may be considered a violation of NOISSEY's shipping agreement. We strongly encourage you to contact our customer support team directly should any concerns arise regarding your shipment.

European Union (EU)

CANADA

AUSTRALIA

UAE

Must Read: *Please note that Cash on Delivery is currently not available in our website. To ensure better service, we kindly ask that you make your purchase using online payment methods. Please fill out your shipping address and phone number carefully to ensure timely delivery by the courier.

If you really want to do Cash on Delivery, please send us email to support@noissey.com with products attached, we will get back to you as soon as possible.

*Customer is responsible for any duties and taxes that may occur

If your order is undeliverable for any reason, due to a wrong address, suite or apartment number, re-shipping charges will be applied to re-ship your order. If we are unable to process your order due to inaccurate, invalid or incomplete information, order processing time may be delayed and our customer service team will contact you via email or by phone.

LOST/STOLEN/DAMAGED PACKAGES

Once your order leaves our facility, we are not responsible for any lost or damaged orders. If your tracking information shows that your order was delivered but did not receive it, please contact customer service at support@noissey.com within 24-48 hours. We will do our best to remedy the situation. 

PROMOTIONS & OFFERS

Join the list! You can sign up for our newsletter to receive email updates about promotional offers and deals. Only one promotional code may be used at a time per order. We are not able to re-issue a promotional code for a discounted order that has been returned. All promotional codes are only valid during event itself, unless otherwise specified.

• We want you to be 100% satisfied with your purchase from NOISSEY.  If for any reason you are not satisfied, we would be happy to issue a store credit, refund,or exchange for any returned merchandise. 
• You have up to 14 days upon receiving shipment to return items purchased on NOISSEY.COM.
• Orders must be returned by mail only.
• Item(s) purchased must be in new, unused condition with original tags still attached.(Underwear or swimwear, Fragrance is NOT returnable due to our hygiene policy.)
• Once your order is received and inspected, a refund to your original payment method will be processed. Shipping Charges are non-refundable. Allow 3-5 business days for your refund to process.
• Returns or exchanges that are not due to a quality issue (e.g. change of mind, sizing preference) will incur a return shipping fee, which will be deducted from your refund.
• We do not accept returns or exchanges for Noissey products not purchased from NOISSEY.COM.
• Please choose your items carefully to avoid "change of mind" returns. 

*Please note we do not offer gift receipts.

VISIT OUR SELF SERVICE RETURNS PORTALS BELOW:

Domestic(USA); Visit our Returns Portal HERE
International(Global-E); Visit our Returns Portal HERE.

ITEMS PURCHASED DURING THE SALE PERIOD

All Sale Items are Final.

DISCLAIMER

Frequent returns or unusual pattern/activity will be flagged in our system.
If we notice that our return policy is being abused or we identify unusual pattern/activity we may cancel or refuse current, future order(s) and returns. Please review our TERMS OF USE.

For more information E-mail us at support@noissey.com or visit our Live Chat. Customer Support Hours are Monday-Friday 8am-4pm (PST)